Reference

How Baji Bed Handles Your Personal Information

Your account details, payment records, and device activity are handled with care at Baji Bed. This policy explains what we collect, why we collect it, and how you can request changes — access depends on your local law and eligible regions.

Account Data ProtectionbKash, Nagad, Rocket Payment PrivacyCookie ControlsData Retention Policy
Baji Bed How Baji Bed Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or delete the personal information we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records quickly.

Team online

Live Chat

Start a chat session from the account dashboard. Our team can pull up your data profile and walk you through a correction or deletion request in real time.

Email Support

Send your privacy request to our support address with your account username and the specific data you want reviewed, updated, or removed from our records.

Help Centre

The Help Centre has a dedicated privacy request form. Fill in your account details and select the data type — transaction history, personal info, or cookie preferences.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at Baji Bed. Here is what that looks like in practice across the four areas that matter most to you.

Account Security Your account is protected with OTP verification on login and on withdrawal requests. We never store your bKash or Nagad PIN — only the transaction reference number reaches our system after a payment clears.
Cookie and Tracking Controls We use session cookies to keep you logged in and analytics cookies to see which parts of the platform are used most. You can block non-essential cookies in your browser settings without losing account access.
Data Retention Personal data is kept while your account is active. If you close your account, we retain transaction records for the period required under applicable regulations, then delete the rest. You can request a copy of your data at any time.
Your Rights and Requests You have the right to access, correct, or request deletion of your personal data. Submit a request via live chat or the Help Centre form and we aim to respond within a reasonable timeframe under applicable law.

Common Questions About Your Data

These are the questions we hear most often about how personal information is handled on this platform.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to keep your account secure.

We do not sell your personal data. We may share limited information with payment processors like bKash or Nagad to complete transactions, and with regulators where required by applicable law.

Contact us via live chat or the Help Centre privacy form. Include your account username and specify what data you need — we will locate your records and respond within a reasonable timeframe.

Yes. Submit a deletion request through live chat or the Help Centre. Transaction records may be retained for the period required under applicable regulations before full deletion is completed.

Your wallet PIN and credentials are never visible to us. Only the transaction reference number is stored on our side after a payment clears, used solely for reconciliation and dispute resolution.

Non-essential cookies can be blocked through your browser settings at any time. Session cookies needed to keep you logged in will remain active; all others are optional and do not affect core account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.