Reference

Terms That Govern Your Baji Bed Account

These terms set out what you agree to when you open and use a Baji Bed account. Eligibility, deposits via bKash, Nagad, or Rocket, withdrawal conditions, and account conduct are all covered here.

Account eligibility requiredbKash, Nagad, Rocket paymentsJurisdiction-dependent accessFair use policy in effectSubject to change with notice
Baji Bed Terms That Govern Your Baji Bed Account
HOW WE HANDLE ACCOUNTS

Security, Verification and Your Account Rights

We keep your account details and payment information under standard encryption. Your bKash, Nagad, or Rocket number is stored only to process your transactions and is not shared with third parties outside of what payment processing requires. You can request a copy of the data we hold on your account by contacting support with a verified request from your registered contact. Account security is a shared responsibility — use a strong password, do not share your login, and notify us immediately if you think your account has been accessed without your permission.

Data Retention We retain account and transaction data for the period required by applicable financial rules. Once that period ends, data is deleted or anonymised in line with our internal data policy.
Account Verification Identity checks are required before your first withdrawal. You will be asked to confirm the mobile wallet registered to your account. This step protects you from unauthorised withdrawals.
Access Requests To request your account data or ask for a correction, contact support from your registered email or mobile number. We aim to respond to verified data requests within a reasonable timeframe.
Terms Updates When we update these terms, we notify you at the contact detail on file. You can also check this page at any time for the current version. The date of the last update appears at the bottom of the page.
REACH OUR TEAM

How to Contact Us About These Terms

If you have a question about a specific clause, a payment dispute, or an account action taken under these terms, our support team is the right starting point. Keep your account ID and the relevant transaction reference ready — it speeds up every query.

Live Chat Open the chat widget from any page when you are logged in. For terms-related queries, describe the specific clause or transaction so the agent can pull the right record.
Email Support Send your query to our support address listed in your account dashboard. Include your registered mobile number and a brief description of the terms question or dispute.
Account Dashboard Your transaction history, withdrawal status, and verification progress are all visible inside your account dashboard — check there first before contacting support.

Terms and Conditions — Frequently Asked Questions

These are the questions we see most often from people reviewing their account terms. If your question is not here, our support team can walk you through the relevant clause.

Account eligibility depends on your local law and whether your region is covered. You must meet the age requirement in your jurisdiction and agree to these terms at the time of registration.

Contact our support team with your bKash or Nagad transaction ID. We check the payment record on our end and follow up with you directly. Do not raise a chargeback with your wallet provider before contacting us.

We may suspend or close accounts that breach these terms. In most cases we will notify you first, but accounts involved in fraud or misuse may be actioned immediately to protect other users.

Send a verified request from your registered contact — email or mobile number — to our support team. We will confirm receipt and respond with the data we hold within a reasonable period.

Yes. We send a notification to your registered contact when terms are updated. Continuing to use your account after the notice counts as acceptance of the revised terms.

These terms are the starting point for any dispute. Raise the issue with our support team first, with your transaction reference ready. Access and applicable rules also depend on your local law and eligible region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.